Job Description

Application & Systems Analyst

Cavender's is seeking an Application & Systems Analyst to support our merchandising and finance application landscape. This role serves as a technical and functional resource, partnering with business leaders and IT to optimize system performance, improve workflows, and ensure data accuracy across key retail functions. The ideal candidate has strong analytical skills, a customer-service mindset, and an interest in retail systems. You will help troubleshoot system issues, support new feature rollouts, and assist with enhancement requests that support Cavender's continued growth.

Duties and Responsibilities:

• Support the "Cavender's Culture" and drive the Mission, Vision and Values
• Serve as the functional and technical liaison for merchandising and finance applications.
• Support and enhance key merchandising functions such as inventory management, purchase orders, and transfer operations.
• Support finance functions including vendor invoice matching, payment reconciliation, and EDI transaction management.
• Collaborate with D365, ERP, and integration teams to ensure accurate data flow and operational efficiency across systems.
• Analyze business requirements and translate them into system configurations, workflow enhancements, and technical improvement requests.
• Troubleshoot and resolve application and data issues, leveraging SQL queries and reporting tools as needed.
• Coordinate system upgrades, regression testing, and documentation for new releases or configurations.
• Provide training, process guidance, and end-user support to merchandising and finance partners.
• Identify and implement automation and process improvement opportunities across application and database workflows.
• Contribute to roadmap planning, application architecture design, and technology initiatives that support long-term scalability and retail growth.
• Ensure compliance with security standards, audit controls, and system integrity through proactive patching and vulnerability management.
• Perform other duties as assigned.

Qualifications and Requirements:

• Bachelor's degree in Business, Information Systems, Computer Science, or related field OR equivalent professional experience
• 35 years of experience supporting retail merchandising and finance applications
• Strong understanding of purchasing, inventory, transfer, invoicing, and vendor management workflows
• Familiarity with ERP systems (D365 or similar)
• Working knowledge of SQL for data validation and issue analysis
• Understanding of integration concepts (APIs, EDI, ETL, middleware)
• Excellent analytical, communication, documentation, and problem-solving skills, with proven ability to partner across business and technical teams
• Ability to manage multiple priorities in a fast-paced retail environment
• Must be located in East Texas or DFW area

Preferred Skills:

• Knowledge of merchandising and financial applications; D365 strongly preferred
• Experience with integration platforms (e.g., Logic Apps, Boomi, Azure Service Bus)
• Experience working in cloud environments (Azure, AWS) and virtualized infrastructure
• Familiarity with Snowflake, Power BI, or SSRS for reporting and analytics
• Experience supporting store operations and retail ERP environments
• Understanding of reconciliation workflows across merchandising, finance, store operations, and external systems
• Knowledge of ITIL or structured change-management frameworks

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender's store.

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